REFUND POLICY All deposits and service fees are non-refundable, including for late arrivals, last-minute cancellations, or dissatisfaction due to withheld information (e.g., undisclosed allergies, sensitivities, or prior treatments).
PAYMENT POLICY To secure your booking for makeup services, a 50% deposit of the service fee is required at the time of booking. This deposit is non refundable and will be applied towards the total cost of your makeup services. The remaining balance is due 2 weeks prior to your event. If payment is not received by this date, the booking may be subject to cancellation. Services rendered are non refundable.
ALLERGIC REACTION, SKIN SENSATIVITIES & LONGEVITY The client agrees to notify the Makeup Artist of any allergies, skin sensitivities, or medical conditions that may affect the makeup application. The Makeup Artist will not be held liable for any allergic reactions, irritation, or damage to the client’s skin as a result of the makeup applied during the service. Additionally, the client acknowledges that makeup results may vary due to individual skin types, environmental factors, and other unforeseen circumstances.
INCORRECT OR UNCLEAR INFORMATIONF FROM CLIENT The client agrees to provide accurate details regarding their makeup preferences, skin type, and any other relevant information. The Makeup Artist is not responsible for any dissatisfaction arising from inaccurate information provided by the client. THIRD PARTY LIABILITIES In the case that third-party vendors (such as additional makeup artists or stylists) are involved in the service, the Makeup Artist is not liable for the actions or work of any third party.
DAMAGE TO PROPERTY The client is responsible for any damage caused to the Makeup Artist’s equipment or property during the service. In such cases, the client agrees to compensate the Makeup Artist for the repair or replacement costs.
FORCE MAEJURE Neither party shall be liable for failure to perform its obligations under this Agreement due to circumstances beyond their reasonable control, including but not limited to acts of nature, illness, or other unforeseen emergencies.
INDEMNIFY The client agrees to indemnify and hold the Makeup Artist harmless from any legal claims, damages, or costs arising from the use of makeup products and services provided.
CANCELLATION POLICY Cancellation by Makeup Artist: In the unlikely event that the Makeup Artist must cancel or is unable to provide services on the scheduled date, the Makeup Artist will make reasonable efforts to find a suitable replacement artist. If a replacement is not found, all paid amounts will be refunded to the Client. Cancellations made 7 days or more before the event will not incur additional fees beyond the non-refundable deposit. Cancellations made less than 7 days before the event will result in 100% remaining balance being owed.
RESCHEDULING If the client needs to reschedule the appointment, we will make every effort to accommodate the new date. However, rescheduling is subject to the Makeup Artist's availability.
LATE ARRIVAL OR NO SHOW If the client is late for their scheduled appointment, the Makeup Artist reserves the right to adjust the services provided, or the client may forfeit part or all of the service fee. No shows will still be charged for the full service.
CHANGES IN APPEARANCE The Makeup Artist is not responsible for any changes in the appearance of the makeup after the service is completed, including but not limited to smudging, fading, or shifting caused by factors such as rubbing, sweating, or external environmental factors.
RIGHT TO REFUSE SERVICE The Makeup Artist reserves the right to refuse service if the client or anyone involved in the service is acting unprofessionally or is under the influence of alcohol or drugs. In such cases, the client will still be responsible for the full service fee.
CLIENT CONDUCT ON SOCIAL MEDIA The client agrees to refrain from posting any content on social media or other public platforms that could be considered harmful, defamatory, misleading, or damaging to the Makeup Artist’s reputation, services, or business. This includes, but is not limited to, negative comments, photos, or reviews that misrepresent the quality of services or the conduct of the Makeup Artist.
GRATUITY Gratuity is not included in the service fee. If the client is satisfied with the services rendered, a gratuity is appreciated, but it is not mandatory
